We guarantee that every online purchase you make from our store is a secure transaction. Our site uses the strongest commercially available level of encryption, 128-bit Secure Socket Layers (SSL). This ensures that your transactions are secure and your information cannot be hi-jacked or redirected to anyone. Look for the yellow padlock in the bottom-right of your browser as you enter.

Privacy Policy
If you have bought something from us we will have your email address, phone number, address and credit card details. If you choose to deliver items to a third-party (such as a friend) we will have their name and address. Information is only used to help us deliver the parcels and contact you. You may also optionally decide to receive our newsletter and special offers. You can opt-out of this at any time by using 'My Account'.

We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history. We also collect information of a general nature about how many 'hits' our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We don't track individual users pathways through the site. Our site also uses 'cookies'.

Cookies
Cookies are small amounts of data sent to your web browser by a web server. They cannot harm your machine in any way as they are small text files with simple information in them. You can see them as small text files inside your 'Temporary Internet Files' folder in Windows. Our cookies keep track of the items in your shopping basket and act as place markers when you move around the site. We also use software to track general browsing behavior on our website. This means that we can build up a picture of the most popular areas and paths through the site and any problem areas, though we don't use it on a personal level to track individuals and their behavior.

You may experience problems with our site when you try to buy items. These are usually to do with how you have set up your security settings in your web browser.

If you have set your Security Settings in Internet Explorer to 'high' you have disabled cookies. Our site uses cookies to provide some features such as the Shopping Cart and My Account. To use the site, you will need to set the security level for the internet to Medium (under Tools/Internet Options). This is for "Safe browsing but still functional". Alternatively, you can add www.eurodiveshop.com and www.eurofishshop.com to your list of trusted sites. Should you wish to turn off cookies in your browser, your browser's help menu should tell you how to do this, but this will, of course, affect some of the features of our site and therefore your shopping experience.

So, payment methods are:

By Credit/Debit card

We accept Visa, MasterCard, Maestro. Your Credit/Debit card will be charged at the time of placing your order through our secured payment gateway: First Data. For online payment made by credit card, the "Secure Socket Layer" (SSL) security system is used, which allows for encrypting your banking information when on the network.

By bank transfer payments:

You will find our banking details when finishing the order as well as by email on the order confirmation; you will be able to perform the transfer at your bank. As soon as we received your payment, the order will be shipped. Before selecting a bank transfer as your payment payment method, please be aware that your bank will charge you an international transfer fee, therefore increasing the overall cost of your order. Once your payment is received, we will dispatch your goods. The processing of off-line payments may take several days.

Important: If you choose Bank Transfer as a payment method, your ordered items will be reserved or backordered once your payment is accepted on our account.

Important: Please transfer the total invoice amount using your name and the reference indicated when you are finishing the order.

By PayPal :
For PayPal payments you can send the money directly to our PayPal account.
PayPal is the faster, safer way to send money, make an online payment.